Effective Problem Solving Skills
About This Course
- Navigate Different Stages of the Problem-Solving Process: Follow through the process of identifying the problem, analysing root causes, generating solutions, evaluating options and finally implementing and evaluating solutions
- Boost Critical Thinking and Decision-Making Skills: Analyse information objectively, weigh different perspectives and make sound judgements based on evidence and logic
- Master Best Practices and Techniques in Problem Solving: Use the Root Cause Analysis method to determine the cause of the problem and implement a solution to prevent the problem from recurring
- Evaluate Effectiveness of Problem Solving Implementation Plans: Reflect on problem-solving process and determine effectiveness and areas of improvement for future challenges.
What You'll Learn
- Problem Resolution Implementation Plan: Formulate an action plan to implement and execute the process to resolve the problem effectively
- Reflective Practices on Effectiveness of Resolution Plans: Determine effectiveness of resolution plans based on structured reflective practices
Entry Requirements
• Aged 18 and above
• Have basic computer literacy Level 2
• Have minimum GCE "N", "O" or "A" Level / NITEC or a diploma qualification and minimum 2 years of working experience; and
• Have an English language proficiency equivalent of higher of any of the following - GCSE N/O Levels pass in English / WPLN Level 5 / IELTS 5.5 / TOEFL (internet based total) 46-59