Develop Customer Service Excellence (Part of SCTP)
Training Provider: Nanyang Polytechnic
Course Reference: TGS-2025057350
S$246
Original: S$820
Save S$574
About This Course
This course is designed to equip learners with the skills, strategies, and mindset required to deliver unparalleled customer experiences.Enhance your organization’s customer service standards and cultivate a culture of exceptional customer care with our “Develop Customer Service Excellence” module. In today’s competitive business landscape, outstanding customer
service is a crucial differentiator that can significantly impact customer satisfaction,loyalty, and overall success.
This course is ideal for customer service representatives, managers, team leaders, and anyone who interacts with customers on a regular basis. It is suitable for professionals across all industries.
What You'll Learn
Upon completion of this course, learners will attain knowledge and skills in the following areas:
* understand the legislative regulations and guidelines related to food production
* understand sustainable practices in the industry
* develop methods to minimise ingredients and raw material waste and to conserve resources in food services/ production processes
* recommend improvement in sustainable food service/ food production practices.
* understand the legislative regulations and guidelines related to food production
* understand sustainable practices in the industry
* develop methods to minimise ingredients and raw material waste and to conserve resources in food services/ production processes
* recommend improvement in sustainable food service/ food production practices.
Entry Requirements
Lower secondary
Course Details
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Note: To apply for this course, visit or contact the training provider directly.
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