Coordinate Food & Beverage Service
Training Provider: Nanyang Polytechnic
Course Reference: TGS-2025058596
S$425
Original: S$850
Save S$425
About This Course
This course focuses on improving organizational customer service excellence. It covers the compnents of service stnadards and recoery processes. Learners will also pick up skills to conduct internal service audits to improve service standards within the organisation.
What You'll Learn
Upon completion of this course, learners will attain knowledge and skills in the following area:
* Understand components of services recovery
* Develop and set service standards
* Develop procedures to conduct service audits
* Evaluate the effectiveness of customer service framework
* Understand components of services recovery
* Develop and set service standards
* Develop procedures to conduct service audits
* Evaluate the effectiveness of customer service framework
Entry Requirements
Lower Secondary Education Level
Course Details
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Note: To apply for this course, visit or contact the training provider directly.
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