Understanding the Social Service Sector
About This Course
Discover how social services evolved, who shapes it today, and how frameworks guide effective service delivery to communities.
This module offers a deep dive into the social service sector, exploring its historical foundations and contemporary relevance. Learners will gain insights into the social service sector's evolution, understanding how it supports citizens and addresses community needs, roles of key players in the social service landscape and highlight their contributions to the field. Learners will also explore needs of community services, developing the ability to identify and apply these resources effectively.
Additionally, the module emphasises the critical role of a robust social service framework in delivering impactful services. Designed for new entrants, mid-career professionals, board members, new social workers, counsellors, and frontline practitioners, this course provides essential knowledge for anyone seeking to make a meaningful impact in social services.
What You'll Learn
1. Explain the historical basis and intent of social services, including their role in supporting citizens and addressing community needs.
2. Describe the key players in the social service landscape, their roles, and their contributions.
3. Identify relevant services designed to meet the needs of the community.
4. Cite the importance of a social service framework in delivering effective services.
Entry Requirements
The skills and knowledge for this course, which the learner is assumed to possess, are as follows:
• Be able to listen and speak English at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 6 and above
• Be able to read and write English at a proficiency level equivalent to the Employability Skills System Workplace Literacy (WPL) Level 6 and above
• Be able to use numeracy skills equivalent to the Employability Skills System Workplace Numeracy (WPN) Level 6 and above