WSQ Support Change Management
About This Course
This Support Change Management workshop equips participants with a comprehensive understanding of the internal and external factors driving organizational change and the various types of changes that impact work practices. Participants will explore current organizational approaches to change, identify key stakeholders and their roles, and appreciate the critical importance of proactive involvement in change initiatives. The workshop addresses the behavioral impacts of change, clarifies individual discretion and feedback mechanisms, and encourages participants to identify opportunities for improvement within their own roles. Through practical guidance, learners will develop the skills to effectively support the implementation and monitoring of change programs, ensuring successful adoption and continuous enhancement of organizational processes.
What You'll Learn
-Current organisational practices with regard to change
-Types of changes to work practices
-Relevant stakeholders in change process
-Roles in change management programmes and initiatives
-Importance of pro-active involvement by participation in change management programmes
-Behavioural impact of change process
-Scope of individual discretion and freedom to feedback with regard to change
-Ways in which improvements and changes can be suggested
-Identify opportunities for change within own scope of work to improve work processes
-Support implementation of change when required
-Support monitoring of effectiveness of change management programmes and initiatives
Entry Requirements
Learners are assumed to be able to demonstrate:
English listening and speaking skills at a level equivalent to ES Literacy Level 5
English reading and writing skills at a level equivalent to ES Literacy Level 5
Numeracy skills at a level equivalent to ES Literacy Level 5