Certified EQ and DISC Behavioural Practitioner - Building Team Cohesion
About This Course
The "Certified EQ and DISC Behavioural Practitioner: Building Team Cohesion" course is designed to equip Leaders, HR professionals and Coaches with the skills and tools needed to enhance team dynamics, foster collaboration, and drive organisational success. By integrating Emotional Intelligence (EQ) and DISC behavioural assessments into organisational development strategies, this program provides a powerful framework for diagnosing and addressing team challenges. These tools are essential for understanding individual and group behaviours, enabling leaders to create more cohesive, high-performing teams.
DISC assessments offer a structured approach to understanding personality styles—Dominance, Influence, Steadiness, and Conscientiousness—and how these traits influence workplace interactions. When combined with EQ, which focuses on self-awareness, empathy, emotional regulation, and social skills, organisations gain a comprehensive toolkit to address both behavioural tendencies and emotional dynamics. This integration allows leaders to identify and bridge gaps in communication, resolve conflicts effectively, and align team members toward shared goals.
By integrating DISC and EQ into organisational development strategies, this course empowers participants to diagnose team dysfunctions, design targeted interventions, and foster a culture of trust and collaboration. These skills are critical for leaders and professionals aiming to build cohesive, high-performing teams that can adapt to the challenges of today’s dynamic workplace.
What You'll Learn
1. Building Trust as the Foundation of Team Cohesion
- Understand and apply organisational diagnosis to build trust.
Participants will learn to analyse organisational performance and identify trust gaps. By engaging teams in the diagnostic process and communicating findings transparently, they will foster ownership and credibility, essential for trust-building.
2. Managing Conflict for Effective Team Dynamics
- Predict EQ and behavioural outcomes to enhance team dynamics.
This topic explores predictive analytics to address team conflicts. Participants will use descriptive, diagnostic, predictive, and prescriptive analytics to uncover root causes, forecast cohesion, and recommend interventions.
3. Fostering Commitment and Accountability
- Analyse team dynamics using EQ and DISC assessments.
Participants will integrate DISC profiles and EQ competencies to foster commitment and accountability. They will map DISC styles to EQ traits, identify behavioural patterns, and align team members toward shared goals.
4. Driving Results Through Organisational Development
- Design interventions to improve team cohesion and results.
This topic focuses on EQ-based and DISC-driven interventions, such as training, coaching, and workshops, to enhance trust, communication, and conflict resolution. A behavioural framework ensures results-oriented solutions.
This course equips participants with tools to diagnose organisational challenges, foster team cohesion, and drive sustainable performance improvements. It also qualifies for International Coaching Federation (ICF) Continuing Coach Education (CCE) requirements for credential renewal.
Entry Requirements
The Entry Requirements are as follows:
• At least Polytechnic Diploma or University Degree using English as the medium of learning
• AND at least 8 years of work experience in an organisation
• AND at least 3 years of supervisory experience in an organisation
• Digital literacy is required (e.g., have attended SkillsFuture for Digital Workplace)