Emotional Intelligence (EQ) for Transformational Leadership 2.0 (Classroom and Asynchronous E-learning)
About This Course
Research has shown that Emotional Intelligence counts for twice as much as IQ and technical skills combined in determining the success of leaders. Effective leaders must have a solid understanding of how their emotions and actions affect the people around them.
The objective of this course is to equip the learner with the emotional intelligence to manage oneself and to coach and mentor others. The ability to express and control our own emotions is important, and so is our ability to understand, interpret, and respond to the emotions of others. Contextualised for transformational coaching, learners learn to build relationship, motivate teams, manage change and conflicts for effective employee engagement.
Coaching is an essential skill for leaders and managers to demonstrate care for their employees and community at large. By caring for their team members, organisation will see a significant improvement in performance and employee well-being. Coaching has become a strategic Human Resource (HR) initiative for employee engagement management and among the top priority skills in the fast-growing Care Economy.
Learners are expected to have completed foundational coaching skills training aligned to International Coaching Federation (ICF) core competencies prior to attending this module.
What You'll Learn
• Learners will be able to differentiate between intelligence quotient (IQ) and emotional intelligence (EQ) and examine how emotional intelligence affects leadership effectiveness, employee engagement, and workplace relationships. They will identify their own emotional states, behavioural patterns, and emotional triggers across different work situations to strengthen self-awareness and personal effectiveness. (Self-Awareness)
• Learners will be able to apply self-management strategies to regulate emotions, manage impulses, maintain professional presence, and make appropriate decisions in challenging situations. They will evaluate their values, demonstrate accountability for commitments made, and apply ethical and professional judgement in leadership and coaching practice. (Self-Management)
• Learners will be able to recognise the emotional states of others through active listening, observation, questioning, and effective communication techniques. They will demonstrate empathy, adapt their communication to different behavioural types, and use coaching conversations to support awareness, engagement, and staff learning and development needs. (Social Awareness)
• Learners will be able to apply emotional intelligence in transformational leadership and coaching contexts by comparing transactional and transformational coaching approaches and selecting suitable methods for different workplace needs. They will develop relationship-building, collaboration, conflict management, and change management skills to influence motivation, behaviour, and team effectiveness. (Social Management)
Entry Requirements
The Entry Requirements are as follows:
• At least Polytechnic Diploma or University Degree using English as the medium of learning
• AND at least 8 years of work experience in an organisation
• AND at least 3 years of supervisory experience in an organisation
• Digital literacy is required (e.g., have attended SkillsFuture for Digital Workplace)
• Completed foundational coaching skills training aligned to International Coaching Federation (ICF) core competencies