(SCTP) Certificate in Tourism Innovation (Eligible for Full-Time TA)
About This Course
The course is designed for mid-career individuals, including unemployed jobseekers and those currently employed but looking to switch careers. It is particularly beneficial for individuals with backgrounds in customer service, marketing, sales support, operations, or administration, who are looking to enter or transition into roles in the tourism, hospitality, and MICE (Meetings, Incentives, Conferences, Exhibitions) sectors.
What You'll Learn
Upon successful completion of this course, the participants will be able to:
• Apply insights into consumer behavior and market research to support tourism and hospitality decision-making.
• Conduct market research using digital tools and communicate findings through data visualization and storytelling.
• Explain and analyse tourism accommodation operations, structures, and functions using performance indicators and industry trends within the broader tourism value chain.
• Understand the strategic and operational aspects of food and beverage businesses, including emerging industry trends and technologies.
• Evaluate the management and development of tourism destinations and visitor attractions with an emphasis on sustainability.
• Plan and manage conferences, meetings, and incentive events, applying industry frameworks and considering operational logistics and stakeholder management.
• Integrate knowledge across hospitality, tourism, and event management functions to enhance customer experience and service delivery.
• Identify industry trends and technological advancements that impact the tourism ecosystem, and recommend innovative responses.
Entry Requirements
Target applicants to have:-
• Minimum of 3 GCE ‘O’ Level relevant credits, including English, Mathematics
OR
• NITEC in any discipline with GPA ≥ 2.8 (https://www.ite.edu.sg/secondary-school-students/admissions/academic-progression/academic-progression-from-nitec)
OR
• Higher NITEC in any discipline with GPA ≥ 1.5
OR
• WSQ Advanced Certificate (or higher)
Recognition of Prior Learning (RPL)
Applicants who do not meet the entry requirements may be considered for admission to the course based on supporting evidence of competency readiness.
Suitable applicants who are shortlisted may have to go through an interview. The Polytechnic reserves the right to shortlist and admit applicants.
All Singaporeans and Singapore Permanent Residents aged 21 years old and above.