Modular Certificate in Business Operations & Management (part of Diploma in Business Practice (Customer Experience & Relationship Management))
About This Course
The Modular Certificate in Business Operations & Management (MC2) comprises 180 hours of training, covering the following modules:
• Applied Economics for Business (60 hours)
• People & Team Management (45 hours)
• Marketing Management (45 hours)
• Accounting Fundamentals (30 hours)
What You'll Learn
• be able to optimise resource allocation and achieve optimal business results.
• attain the competencies required to become an effective and efficient manager when carrying out managerial functions to optimise business performance.
• be equipped to develop customer-driven marketing plans, leveraging the marketing mix—product, price, promotion, and place—to drive brand success and business growth.
• gain practical skills in preparing financial statements and evaluating the cost of goods sold, with a focus on compliance with relevant accounting principles.
Entry Requirements
The admission requirement(s) is/are:
a) A minimum of 3 GCE ‘O’ Level credits, including English, Mathematics and at least 1 year of relevant working experience.
b) NITEC with GPA ≥ 3.5 OR GPA ≥ 3.0 and at least 1 year of relevant working experience.
c) Higher NITEC with GPA ≥ 2.0 OR GPA ≥ 1.5 and at least 1 year of relevant working experience.
d) NITEC in Services / Technology with GPA ≥ 3.5 and at least 1 year of relevant working experience.
e) Higher NITEC in Services / Technology with GPA ≥ 2.0 and at least 1 year of relevant working experience.
f) Relevant WSQ Advanced Certificate (or higher), and at least 1 year of relevant working experience and Workplace Literary & Numeracy (WPLN) at Level ≥ 6.
g) Candidates with at least 2 years of relevant work experience (subject to interview/assessment).