Workplace Literacy - Conversational (Advanced) (Classroom)
About This Course
The "Workplace Literacy (Conversational) - Advanced" course is designed to refine learners' English conversational skills for effective communication in professional settings. Over 45 hours, this course focuses on developing learners into self-regulated individuals equipped with lifelong learning skills through self-directed learning, peer-review, collaboration, communication, and application to real project tasks. The course aims to enhance proficiency in handling complex workplace conversations and tasks.
Participants will begin by mastering introductions and discussing leisure activities, then progress to making small talk and discussing the news. The course covers job search techniques, understanding job advertisements, and preparing for job interviews. Learners will also gain skills in giving and following workplace instructions, telephone techniques, and conducting job performance reviews and feedback.
Additional topics include understanding the changing workplace, analyzing advertisements, delivering presentations, reporting safety hazards, interpreting maps, and giving directions. The course will also cover using visual representations and planning for the future. Through interactive lessons, practical exercises, role-playing, and group activities, participants will gain hands-on experience and receive feedback, enabling them to confidently apply their advanced conversational skills in various professional settings.
What You'll Learn
• Introduce themselves and discuss leisure activities confidently.
• Engage in small talk and discuss current news topics.
• Conduct a job search and understand job advertisements.
• Prepare for and participate in job interviews effectively.
• Give and follow workplace instructions and notices accurately.
• Use advanced telephone techniques proficiently.
• Conduct and respond to job performance reviews and feedback.
• Understand and adapt to changes in the workplace.
• Analyze and interpret advertisements.
• Deliver effective presentations and speak confidently in a group or in public
Entry Requirements
Intermediate conversational skills in English. This course is suitable for individuals with foundational speaking abilities looking to advance their workplace communication proficiency