Modular Certificate in Hospitality Management (part of Diploma in Business Practice (Hospitality & Tourism Management)-PCM)
About This Course
The Modular Certificate in Hospitality Management (MC3) comprises 180 hours of training, covering the following modules:
• Hospitality Sales & Distribution (45 hours)
• F&B Operations (45 hours)
• Hotel Operations & Management (45 hours)
• Hospitality Innovation Project (45 hours)
What You'll Learn
⦁ Synthesise the core operational functions of key hospitality departments with reference to their interdependencies and impact on guest satisfaction.
⦁ Recommend hospitality sales and distribution strategies by applying sales techniques and reviewing channel mix effectiveness.
⦁ Demonstrate the use of property management systems and operational procedures by simulating front office and housekeeping tasks.
⦁ Propose innovative hospitality service experiences using omnichannel approaches and emerging hospitality technologies.
Entry Requirements
1. Minimum of 3 GCE ‘O’ Level credits, including English, Mathematics and at least 1 year of relevant working experience;
2. NITEC with GPA ≥ 3.5 OR
GPA ≥ 3.0 and at least 1 year of relevant working experience;
3. Higher NITEC with GPA ≥ 2.0 OR
GPA ≥ 1.5 and at least 1 year of relevant working experience;
4. NITEC in Services / Technology with GPA ≥ 3.5 and at least 1 year of relevant working experience;
5. Higher NITEC in Services / Technology with GPA ≥ 2.0 and at least 1 year of relevant working experience;
6. Relevant WSQ Advanced Certificate (or higher), and at least 1 year of relevant working experience and Workplace Literary & Numeracy (WPLN) at Level ≥ 6.
7. Others - At least 2 years relevant work experience (subject to interview/assessment).
Recognition of Prior Learning (RPL)
Applicants who do not meet the entry requirements may be considered for admission to the course based on competency readiness.