Word Essentials for Workplace Digitalisation
About This Course
In this 2-day course, learners will develop competencies in creating professional business documents using essential word-processing features for modern workplaces. Learners will master document layouts, formatting styles, visual elements, tables, and referencing systems with examples drawn from sectors including Food & Beverage, Hospitality, Retail, and Logistics.
Through hands-on practice, learners will create workplace documents such as reports, proposals, menus, and operational materials that meet professional standards. By the end of this course, learners will confidently produce formatted documents that support daily workplace communication needs.
What You'll Learn
1. Structure professional documents using layouts, sections, headers, footers, and cover pages that meet workplace presentation standards.
2. Format text consistently using styles, lists, indents, and tabs to create organised and readable business documents.
3. Integrate visual elements including tables, charts, and images to enhance document clarity and support key messages.
4. Apply referencing tools including footnotes, cross-references, and tables of contents for structured reports and professional documents.
5. Create industry-specific documents such as menus, operational reports, and promotional materials using appropriate formatting and branding elements.
Entry Requirements
* Completed GCE N-Level OR equivalent (e.g. ITE Skills Certificate),
OR
* Mature candidates aged 21 and above with relevant working experience.
* Able to read workplace instructions and prepare basic written communication
equivalent to GCE N/O-Level English proficiency.