Confident Communication to Lead and Inspire
About This Course
This course is designed to help learners build the confidence and communication skills necessary to influence and inspire in both personal and professional settings. Participants will explore key strategies to optimize their unique strengths, enhance verbal and non-verbal communication, and learn how to adapt their style to different audiences and situations. Through practical exercises, role-playing, and feedback, learners will gain the skills to communicate with clarity, persuasiveness, and authenticity, making a lasting impact in every interaction.
In today’s fast-paced business world, strong communication skills are essential for leadership, collaboration, and relationship-building. This course is highly relevant across industries, as effective communication is crucial for leading teams, negotiating deals, managing client relationships, and presenting ideas confidently. By mastering communication techniques, learners can boost their professional presence and open doors to leadership opportunities. This course provides valuable tools for professionals looking to elevate their influence, regardless of their current job role or industry.
This course is suitable for learners at all levels, from beginners looking to build foundational communication skills to those seeking to refine their abilities for more impactful leadership and influence.
What You'll Learn
LO1: Conduct research on communication best practices and assess fit with organisational culture to set performance benchmarks.
LO2: Develop a comprehensive communication plan using relevant tools and coaching methods to drive strategic messaging.
LO3: Evaluate communication effectiveness using trends and data insights to enhance employee engagement outcomes.
Course Outline:
LU1: Best Practices for Workplace Communication
T1: Examples of best practices in workplace communications
T2: Types and dimensions of organisational culture and their characteristics
T3: Conduct research on best practices in workplace communications, evaluate their suitability for adoption and establish benchmarks for the organisation
LU2: Communication Plan
T1: Communication tools and methods associated with the various communication mechanisms
T2: Methods to coach staff in using effective communication techniques
T3: Develop communications plan to implement communication strategies and mechanisms
LU3: Effectiveness of Employee Engagement
T1: Criteria to evaluate effectiveness of employee engagement and communication strategies
T2: Evaluate internal and external trends and human capital statistics that may have an impact on employee engagement
Entry Requirements
Knowledge and Skills
• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
• Positive Learning Attitude
• Enthusiastic Learner
Experience
• Minimum of 1 year of working experience
Target age group: 21-65 years old