Unlocking Business Potential with Strategic Negotiation Tactics
About This Course
This course focuses on equipping learners with essential strategic negotiation tactics that can unlock business potential by maximizing outcomes in various business settings. Participants will gain the ability to develop effective negotiation strategies, identify key negotiation styles, and apply psychological techniques to influence outcomes in both high-stakes and everyday business negotiations. Learners will explore case studies, engage in role-playing exercises, and develop practical negotiation skills that can be immediately applied in business environments.
Strategic negotiation is a critical skill in almost every industry, as it directly impacts relationships, partnerships, and overall organizational success. Whether in sales, procurement, or managing business agreements, this course helps professionals refine their communication and decision-making abilities, which can lead to more favorable deals, stronger business relationships, and improved operational efficiency. This course is ideal for professionals aiming to advance their careers by mastering the art of negotiation to drive business growth and resolve conflicts effectively.
This course is designed for intermediate learners who have basic negotiation experience but wish to enhance their skill set with advanced strategies and tactics to handle complex business scenarios.
What You'll Learn
LO1 - Learners will be able to identify negotiation outcomes, context of negotiation and prepare relevant background information for negotiation.
LO2 - Learners will be able to apply negotiation techniques during negotiation and record negotiations for evaluation after negotiation.
Course Outline:
LU1: Preparation for Negotiation
T1: Identifying your negotiation outcomes
T2: the importance of negotiation
T3: Knowing the context of negotiation
T4: Identify roles and responsibilities
T5:Understanding negotiation styles with consideration on social and cultural differences
T6: Preparing relevant background information and plan your negotiation
LU2: Advanced Negotiation Strategies and Techniques
T1: Opening offers and tactics on dealing with difficult people
T2: Listening and building empathy
T3: Anchoring and framing techniques for mutual benefits
T4: Applying negotiation techniques to achieve desired outcomes
T5: Avoiding final offer and do not use round numbers
T6: Considering relevant precedents in past negations
T7: Closing your offer and debriefing your negotiation
T8: Evaluate your negotiation outcomes
Entry Requirements
Knowledge and Skills
• Able to operate using computer functions
• Minimum 3 GCE ‘O’ Levels Passes including English or WPL Level 5 (Average of Reading, Listening, Speaking & Writing Scores)
Attitude
• Positive Learning Attitude
• Enthusiastic Learner
Experience
• Minimum of 1 year of working experience
Target age group: 21-65 years old