Critical Thinking & Problem-Solving
About This Course
This course equips professionals with core critical thinking and problem-solving capabilities that are critical for effective decision-making in modern business environments. Participants will develop structured approaches to evaluating arguments, diagnosing root causes, and breaking down complex challenges using established frameworks such as the RED Model, Paul–Elder Framework, PEAS, and the Gibbs Reflective Cycle.
Through guided application, learners will strengthen their ability to analyse issues systematically, identify logical gaps, and refine their reasoning processes. With a strong emphasis on real-world business contexts, the course enables participants to make sound, evidence-based decisions, articulate their thinking with clarity, and contribute more effectively to team outcomes, operational problem-solving, and organisational performance.
What You'll Learn
By end of this course learners will be able to :
1.Apply critical thinking intellectual standards to justify personal beliefs and assumptions in a workplace context
2.Identify logical flaws or hidden patterns in reasoning
3.Evaluate the credibility and validity of arguments using Paul-Elder Critical Thinking and PEAS Framework
4.Deconstruct a complex workplace problem using a Root Cause Analysis tools
5.Summarise and document reflections on a workplace decision-making process using reflection tools
Entry Requirements
- Aged 21 and above;
- Have minimum GCE “N”, “O” or “A” Level / NITEC or a diploma qualification; and
- Have an English language proficiency equivalent or higher of any of the following - GCSE N/O Levels pass in English / WPLN Level 5 / IELTS 5.5 / TOEFL (internet based total) 46-59.
- Able to operate computer functions