Specialist Diploma in Service Innovation & AI-Driven Automation (Health and Social Service)

Training Provider: Nanyang Polytechnic
Course Reference: TGS-2026065278
S$8,790

About This Course

The Specialist Diploma in Service Innovation & AI-Driven Automation (Health and Social Service) has a total of 300 training hours comprising 2 PDCs:

1. Post-Diploma Certificate in Health and Social Service Innovation (150 hrs)
2. Post-Diploma Certificate in AI-Driven Process Automation (150 hrs)

Total Training hours: 300

What You'll Learn

The programme aims to develop future-ready professionals who can bridge the gap between technological advancement and person-centred service delivery. The course equips learners with dual competencies in AI-driven automation technologies and service innovation methodologies, enabling them to drive digital transformation while maintaining the essential human touch in service excellence.

Entry Requirements

The admission requirement(s) is/are:
• A diploma from a local polytechnic, ITE, or other IHLs, or degree in any discipline, with minimum two years working experience in healthcare or social service sector, and a keen interest in workplace efficiency and service innovation using AI, automation and service design thinking. Prior experience in any of the fields is not required.
Recognition of Prior Learning (RPL):
• Applicants who do not meet the above entry requirements may be considered for admission to the course based on:
o Evidence of at least 5 years of working experience; or
o Supporting evidence of competency readiness; or
o Letter of recommendation from current employer to support them to take up the course
• Suitable applicants who are shortlisted may have to go through an interview and/or entrance test(s). The Polytechnic reserves the right to shortlist and admit applicants.

Course Details

Duration 300 hours
Language English
Training Commitment Part Time
Total Enrolled New course
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