Post-Diploma Certificate in AI-Driven Process Automation (part of Specialist Diploma in Service Innovation & AI-Driven Automation (Health and Social Service))
About This Course
Post-Diploma Certificate in AI-Driven Process Automation (part of Specialist Diploma in Service Innovation & AI-Driven Automation (Health and Social Service)) has a total of 150 hours comprising the following modules or learning units:
• Applied Gen AI (30 hrs)
• Data Analysis & Visualisation (45 hrs)
• AI-Driven Workflow Automation (45 hrs)
• AI-Driven Process Automation Project (30 hrs)
Total Training Hours: 150
What You'll Learn
1. Apply AI technologies and tools to support workplace digital transformation initiatives using industry best practices.
2. Utilise appropriate data management and visualisation tools to process,
and analyse data.
3. Implement automation solutions to optimise processes and operations to improve operational efficiency in the workplace.
Entry Requirements
The admission requirement(s) is/are:
• A diploma from a local polytechnic, ITE, or other IHLs, or degree in any discipline, with minimum two years working experience in healthcare or social service sector, and a keen interest in workplace efficiency and service innovation using AI, automation and service design thinking. Prior experience in any of the fields is not required.
Recognition of Prior Learning (RPL):
• Applicants who do not meet the above entry requirements may be considered for admission to the course based on:
o Evidence of at least 5 years of working experience; or
o Supporting evidence of competency readiness; or
o Letter of recommendation from current employer to support them to take up the course
• Suitable applicants who are shortlisted may have to go through an interview and/or entrance test(s). The Polytechnic reserves the right to shortlist and admit applicants.