PWM-Cleaning: Washroom Maintenance (Level 1)
About This Course
This course is only for the low wage workers in the PWM-Cleaning Sector.
This beginner-level course equips cleaning workers with the essential knowledge and practical skills to carry out routine washroom maintenance safely, hygienically and consistently. Learners will develop competence in preparing for cleaning work, using personal protective equipment and safety signages, selecting appropriate cleaning tools and supplies, cleaning washroom facilities, replenishing consumables, completing inspection records, and reporting issues in accordance with organisational procedures.
The course is relevant to the Environmental Services sector, where clean, safe and well-maintained washrooms are important for public hygiene, user safety and service quality. It supports cleaners who perform washroom-cleaning duties in workplaces, commercial premises, public facilities, healthcare settings and other customer-facing environments.
The course is suitable for new and existing cleaning workers, including cleaners in Progressive Wage Model (PWM)-Cleaning job roles. Upon completion, learners will be better prepared to perform washroom-maintenance duties competently and may enhance their employability and opportunities for job upgrading within the cleaning sector.
What You'll Learn
1. Identify organisational procedures and explain the importance of maintaining clean, safe and hygienic washrooms.
2. Describe common washroom facilities and hard-floor surfaces, and identify their relevant cleaning requirements.
3. Select and use appropriate personal protective equipment and safety signages when carrying out washroom-cleaning activities.
4. Identify, prepare and organise the tools, equipment, cleaning supplies and consumables required for washroom maintenance.
5. Apply appropriate methods to remove dust, debris, soilage and spillages from washroom facilities and hard-floor surfaces.
6. Carry out routine washroom cleaning in accordance with organisational procedures and relevant cleaning guidelines.
7. Monitor and replenish washroom consumables to support smooth cleaning operations.
8. Complete washroom inspection cards and report damaged facilities, insufficient supplies, unsafe conditions or cleaning work that cannot be carried out to the appropriate person or supervisor.
9. Explain the relevance of the Public Utilities (Water Supply) Regulation 39 to washroom-cleaning operations.
Entry Requirements
Assumed Skills and Knowledge
• No formal qualification or education.
• Able to speak, listen, write, and read English with Numeracy skills at a minimum proficiency level of the Employability Skills System i.e., Workplace Literacy and Numeracy(WPLN) Level 2.
Assumed Attitudes
• Have knowledge on own work role and corresponding responsibilities.
• Have knowledge of the cleaning agents used in performing cleaning activities.