Cultural Intelligence: Work Effectively & Confidently in a Multicultural Environment
Training Provider: IMAGEWORKS PTE. LTD.
Course Reference: TGS-2019503467
S$180
Original: S$360
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About This Course
Equip learners with the mindset, knowledge and skills to Influence and facilitate positive working relationships, promote workplace diversity and cultivate a culture of open communication within the organisation
What You'll Learn
A. Evaluate the Importance and Challenges of Multiculturalism and Glocalisation
1. Examine the international business landscape and key considerations supporting workplace diversity
2. Review how culture influences thoughts, emotions and behaviour, and their resultant impact on individuals, business and society
B. Analyse Cultural Differences and Develop Strategies to Manage Diversity and Enhance Cooperation
3. Analyse the seven dimensions of culture to foster rapport and enhance business relationships
4. Develop strategies with codes of practice to manage diversity and cross-cultural cooperation
C. Adjust Personal and Leadership Style through Etiquette and Communication for Improved Business Outcomes
5. Adjust interpersonal style and apply principles of etiquette for effective communication in cross-cultural social and business contexts
6. Lead in managing relationships and communicating expectations to leverage diversity for improved individual, team and organisational outcomes
1. Examine the international business landscape and key considerations supporting workplace diversity
2. Review how culture influences thoughts, emotions and behaviour, and their resultant impact on individuals, business and society
B. Analyse Cultural Differences and Develop Strategies to Manage Diversity and Enhance Cooperation
3. Analyse the seven dimensions of culture to foster rapport and enhance business relationships
4. Develop strategies with codes of practice to manage diversity and cross-cultural cooperation
C. Adjust Personal and Leadership Style through Etiquette and Communication for Improved Business Outcomes
5. Adjust interpersonal style and apply principles of etiquette for effective communication in cross-cultural social and business contexts
6. Lead in managing relationships and communicating expectations to leverage diversity for improved individual, team and organisational outcomes
Entry Requirements
Learners should be able to
- listen and speak English at a proficiency level equivalent to the Workplace Literacy (WPL) level 8
- read and write English at a proficiency level equivalent to the WPL level 8
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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