Generate New Ideas to Unleash Service Innovation
Training Provider: IMAGEWORKS PTE. LTD.
Course Reference: TGS-2023040255
S$150
Original: S$300
Save S$150
About This Course
Embark on a transformative journey to become a service innovation champion. Unlock your creative potential, master the art of idea evaluation, and wield the power to present impactful innovations. Get set to drive organisational growth and innovation through this enriching course.
What You'll Learn
1. Evaluate the importance of service innovation to the organisation
2. Examine 4 categories of service innovation
3. Apply various creative techniques to generate potential service innovation ideas to transform the customer experience
4. Assess service innovation ideas in line with organisational evaluation criteria
5. Prepare to present the service innovation idea with impact
6. Present mock-up of service innovation ideas to stakeholders
7. Develop implementable action plans based on stakeholder decisions
2. Examine 4 categories of service innovation
3. Apply various creative techniques to generate potential service innovation ideas to transform the customer experience
4. Assess service innovation ideas in line with organisational evaluation criteria
5. Prepare to present the service innovation idea with impact
6. Present mock-up of service innovation ideas to stakeholders
7. Develop implementable action plans based on stakeholder decisions
Entry Requirements
Learners should have at least secondary or equivalent educational qualifications, and be able to listen to, speak, read and write English and use numeracy skills at a proficiency level equivalent to the Employability Skills System Workplace Literacy and Numeracy (WPLN) Level 3.
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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