Respond to Service Challenge
Training Provider: E M LEARNING PRIVATE LIMITED
Course Reference: TGS-2020503077
S$250
Original: S$500
Save S$250
About This Course
To equip learners with the knowledge and application skills to understand, identify, prevent and mitigate the service challenges. Learners will also be equipped with the service recovery procedures and ways to escalate unresolved service challenges.
What You'll Learn
LU1: Identifying triggers in the service environment
LU2: Service recovery procedures to respond to service challenges
LU3: Escalate unresolved service challenges
LU2: Service recovery procedures to respond to service challenges
LU3: Escalate unresolved service challenges
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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