Provide Go-the-Extra-Mile Service
Training Provider: E M LEARNING PRIVATE LIMITED
Course Reference: TGS-2020503078
S$250
Original: S$500
Save S$250
About This Course
To equip learners with the skills and mindset to go the extra mile in providing excellent service. It involves demonstrating the qualities and characteristics of a service professional, creating a positive customer experience by offering customised and personalised service, and escalating areas of improvement that may enhance the customers’ experience.
What You'll Learn
LU1: Categories of customers, their needs and expectation
LU2: Characteristics and quality of a service professional
LU3: Creating personalized service: Go-the-Extra-Mile
LU4: Enhancing areas of improvements
LU2: Characteristics and quality of a service professional
LU3: Creating personalized service: Go-the-Extra-Mile
LU4: Enhancing areas of improvements
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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