Conflict Resolution Management (Manage and Resolve Conflict in Security Environment)
About This Course
The learning units are sequenced in a ‘Topical’ approach to cover key points from individual topics such as defining conflict issues, negotiating conflict resolution, and resolve conflict issues, learners will next learn to apply the knowledge and skills to effectively manage and resolve conflict within security environment and transfer the learning acquired to their workplace, which includes:
1. Conflict Issues
2. Negotiate Resolution
3. Resolve Conflict Issues
What You'll Learn
Entry Requirements
Learners should meet the basic entry requirements as indicated below:
1. Ability to read, write, speak, and listen to English at WPL Level 5.
2. Ability to manipulate numbers at WPN Level 5.
3. Education: Minimum GCE N pass in English or equivalent
4. Age: 21 years and above
5. Experience in Security Industry: At least 3 years working as a Senior Security Officers
6. At the TP Admin/ Registration Counter:
• A checklist to be provided to Admin to ensure the learner requirements (above) are met
• To make recommendations on suitable courses if the individual does not meet the entry requirement
• Verification of authenticity can be done via checking on certificates