Effective Counselling Techniques (Synchronous E-Learning)
About This Course
This course equips learners with the essential knowledge and skills needed to effectively address the socioemotional, mental, and social challenges faced by clients.
In the dynamic field of social services, staying adept with counselling techniques is crucial. Understanding the fundamentals of various counselling modalities, especially in individual and group contexts, provides social service professionals with a competitive edge. By mastering these techniques, practitioners can unlock new opportunities for effective client engagement and support.
One of the key benefits of this course is its integration of counselling practices within the broader scope of social service delivery. By merging theoretical knowledge with practical application, professionals gain deeper insights into how effective counselling can lead to improved client outcomes. This blend of expertise enables social service practitioners to apply evidence-based strategies, fostering stronger relationships and providing impactful support to individuals and families. Whether it’s facilitating in-depth conversations, addressing crises, or evaluating client progress, this course empowers professionals to deliver high-quality counselling interventions tailored to diverse client needs.
What You'll Learn
2. Conduct counselling conversations to uncover clients' underlying issues to design tailored interventions
3. Apply rapport-building communication strategies to foster trust with clients in counselling sessions.
4. Use active listening with socioemotional principles to clarify counselling goals and select interventions.
5. Interpret clients' emotional responses during counselling sessions to tailor strategies that address their needs.
6. Manage crises to support clients during counselling by recognizing risks
7. Prepare documentations on counselling processes and outcomes accurately according to SOPs.
8. Implement the appropriate escalation protocols to support client safety in high-risk cases.
9. Assess counselling outcomes to determine follow-up actions for clients.
10. Recommend clients to appropriate stakeholders to ensure they receive holistic and integrated care
Entry Requirements
1. At least 17 years old; and
2. Have at least “N” or “O” level school education; and
3. Able to speak, listen and write English proficiently.
Should learners fail to meet the minimum pre-requisites, Aventis will conduct screening / interview sessions to further ascertain the learners' suitability.