Communicating Effectively with Emotional Intelligence Course (Patient Care) (Classroom & Asynchronous eLearning)
Training Provider: PARKWAY COLLEGE OF NURSING & ALLIED HEALTH PTE. LTD.
Course Reference: TGS-2025053779
S$150
Original: S$300
Save S$150
About This Course
By the end of the course, learners are expected to demonstrate effective communication techniques tailored to their audience while applying emotional intelligence principles across diverse healthcare scenarios. Learners will develop the ability to adapt their communication styles to meet the unique needs of patients, caregivers, and team members, ensuring clarity, empathy, and collaboration in every interaction.
What You'll Learn
By the end of this course, learners will be able to:
• Demonstrate effective use of communication techniques and emotional intelligence to build rapport, foster cultural sensitivity, and enhance patient and team engagement in healthcare.
• Apply advanced verbal, non-verbal, and emotional intelligence techniques to convey information clearly and empathetically while maintaining confidentiality in diverse healthcare interactions.
• Demonstrate effective use of communication techniques and emotional intelligence to build rapport, foster cultural sensitivity, and enhance patient and team engagement in healthcare.
• Apply advanced verbal, non-verbal, and emotional intelligence techniques to convey information clearly and empathetically while maintaining confidentiality in diverse healthcare interactions.
Entry Requirements
The minimum entry requirements are as follows:
• Age of 18 years and above
• Secondary (or equivalent) or
• Passed GCE "N"-levels English (or equivalent)
• Learners are assumed to possess basic IT Skills
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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