Vision Leadership - Level 3
About This Course
This course equips learners with the know how to lead team planning activities and develop operational plans to achieve team objectives. This courses also discusses the types of support a leader need to provide from a team development perspective and how to ensure the team commits towards the defined objectives while in the process demonstrating leadership and organisational values.
What You'll Learn
* Manage team dynamics and take actions to build support and commitment from team members by establishing clear roles and responsibilities.
* Apply structured methodology and framework in conducting lead team planning activities to develop operational plans to achieve team objectives.
* Demonstrate self-awareness of and manage own emotional state to respond appropriately to emotional cues from team members, to address their concerns.
Entry Requirements
Learners are assumed to possess the following:
• 1- 2 years of work experience in front-end operations and/or back-end support functions.
• English language proficiency at Level 3 of Workplace Literacy or equivalent.
Potential learners who do not possess the assumed knowledge and skills should not be precluded from training. However, it is recommended they are counselled and advised on suitable preparatory courses or on the job training that they could undertake to improve their ability to benefit from the module.