Performance Management Course for Managers: Manage Appraisal Conversations Effectively
About This Course
Managing performance appraisals goes beyond simply understanding the organization's appraisal process or the forms to be filled. It is too important to be left to chance or have a "check-off-the-box" attitude on this.
- Genuine commitment comes from honest conversations of doubts and concerns
- Ownership needs to be chosen authentically by the individual, not manipulated or cajoled
- When people leverage their strengths and gifts, they unleash their natural energy for performance
- Growth mindset reframes development as growth opportunities
- Managing appraisals effectively enables alignment of employee, team and organization goals and unleashes commitment and ownership necessary for high-performance
What You'll Learn
- Apply goal-setting and deep conversation techniques to explore issues of individual ownership and commitment to goals
- Apply evidence-based behavioral observation to link individual’s strengths and work achievements to organizational competencies
- Explore individual’s possibilities and aspirations in heart-to-heart career conversations with manager
- Seek and reflect on performance and development feedback for continuous improvement
- Explore developmental options to improve learning and
2. By learning and applying these skills, you will:
- Enhance individual ownership and commitment
- Align strengths and organizational competencies
- Have continuous improvement through feedback
- Explore various developmental options to enhance learning and skills
3. Delivered in interactive and engaging ways, the workshop content includes:
- Structuring and navigating performance reviews
- Understanding workplace drama in managing performance
- Using growth mindset in performance conversations
- Delivering behavioural-based feedback with care and honesty
- Building trust and rapport in review meetings
- Using the language of appreciation in performance conversations
- Using questions to uncover motivation
- Deepening ownership and commitment through conversations
Entry Requirements
People managers who want to conduct meaningful and productive appraisal conversations.
Learners are expected to be able to possess the following requirements:
• GCE 'O' Level English (minimum C6 grade)
• Workplace Literacy (WPL) Level 5 in Reading, Listening, Speaking and Writing
• IELTS 5.5 or equivalent (applicable for International students)
• A pass in TVI English Admission test
• Possess basic information and communication technology (ICT) skills