Workplace Communications to Improve Relationship & Resilience – Level 3 (Synchronous E-learning)
About This Course
The recent global disruptions affects greatly work operations and impact deeply the way communications are conducted in the workplace. The role of supervisors often seen as the backbone of operations that drives implementation effectiveness plays an increasingly important role to ensure clarity, consistency and empathy necessary to foster and cultivate workplace relationship and reduce workplace conflicts.
This course aims to strengthen the communications aspect necessary to carry effective supervisory skills and would further strengthen workplace efficiency and more importantly further the individual's career prospects.
Designed to be based on learning units that draws on workplace parallels, the course aims to provide the following course objectives :
1) Establish target audience and communication channels in organisations
2) Comply with organisation & professional standards
3) Apply appropriate methods to promote effective communication in organisations
What You'll Learn
Delivered by engaging trainers and assessed by experienced workplace coaches, this course aim to inspire, encourage and uplift individuals and challenge the learners to review and improve their communication effectiveness.
Entry Requirements
Learners are assumed to possess the following:
• At least Nitec, GCE “N” level (Pass in English)
• 1- 2 years of work experience in front-end operations and/or back-end support functions.
• English language proficiency to benefit from the training and undertake the assessments (Level 3 of the Workplace Literacy attainment scale)
• Have access to computer or laptop with web camera and microphone or possess a smart phone with web camera, microphone and computer for dual login.
• Familiar with basic features of Zoom platform.
Potential learners who do not possess the assumed knowledge and skills should not be precluded from training. However, it is recommended they are counselled and advised on suitable preparatory courses or on the job training that they could undertake to improve their ability to benefit from the module. For Learners without familiarity of basic Zoom platform, pre-course briefing and training can be held for learners to be acquainted with the platform.