Love ‘Em or Lose ‘Em: Engaging and Retaining your People
About This Course
Employee engagement affects everything. When people are engaged:
- They go the extra mile and you have a trusted and dependable workforce
Productivity increases and bottom line improves
- They are 50% more likely to stay and hefty recruitment and training costs are avoided
- Loss of experience, productivity, and customer relationships from regrettable attrition are avoided
- Innovation, customer satisfaction, teamwork, and performance are enhanced
What You'll Learn
- Practise various engagement and retention strategies and best practices
- Understand the diverse values of staff across generations and personalities to tailor suitable engagement plans
- Balance task and people focus so people feel cared for and supported to perform
- Gain the competence and confidence to conduct Stay Interviews instead of Exit Interviews
Entry Requirements
- Polytechnic Diploma
- Workplace Literacy (WPL) Level 5 in Reading, Listening, Speaking and Writing
- IELTS 5.5 or equivalent (applicable for International learners)
- A pass in TVI English Admission test
- Possess basic information and communication technology (ICT) skills
- Have supervisory and managerial roles experience and responsible for the engagement and retention of their employees
Note: We will consider exceptions on a case-to-case basis subject to evaluation.