NSA - Clinic Assistant Course - Basic Level Module 2: Patient Engagement and Care Transition

Training Provider: National Healthcare Group Polyclinics - Primary Care Academy (PCA)
Course Reference: TGS-2025053569
S$205

About This Course

Clinic Assistant will able to communicate with patients effectively using the right choice of words and body language. They will aso be able to manange phone calls politely during busy hours. The Clinic assistant will be taught how to handle information in accordance with PDPA and principles regarding patient's confidentaility . They will be able to handle referrals to health care institutions appropriately for acute and chronic visits.

What You'll Learn

Clinic Assistant will able to communicate with patients effectively using the right choice of words and body language. They will aso be able to manange phone calls politely during busy hours. The Clinic assistant will be taught how to handle information in accordance with PDPA and principles regarding patient's confidentaility . They will be able to handle referrals to health care institutions appropriately for acute and chronic visits.

Entry Requirements

Minimum Entry Requirements

Course Details

Duration 4.5 hours
Language English
Training Commitment Part Time
Total Enrolled New course
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