Cultivate Awareness, Resilience & Empathy with EQ
About This Course
This course is designed for executives and managers seeking to enhance their emotional intelligence to build stronger relationships and improve workplace effectiveness. Whether you're a team leader or an individual contributor, this course will equip you with practical frameworks and tools to understand and manage emotions—both your own and others'. Learn to cultivate self-awareness, develop resilience under pressure, and foster empathy to create more inclusive and collaborative work environments. Gain hands-on skills to navigate challenging conversations, build trust, and lead with emotional intelligence to drive both personal and organisational success.
What You'll Learn
LO2. Assess personal thoughts, feelings and actions to enhance self-awareness in handling diverse situations
LO3. Demonstrate resilience when facing stress and challenging situations to strengthen self-management
LO4. Develop social awareness of others’ perspectives and emotions to foster empathy and inclusiveness in diverse environments
LO5. Apply emotional intelligence when interacting with others to improve relationship management
Entry Requirements
This course aims to equip executives and managers to develop greater awareness, resilience and empathy with emotional intelligence. It is designed to cater to learners from various backgrounds and job functions. Learners should have at least O level or equivalent educational qualifications, and be able to listen to, speak, read and write English and use numeracy skills at a proficiency level equivalent to the Employability Skills System Work
place Literacy and Numeracy (WPLN) Level 4.