Strategic Problem Solving and Decision Making (Classroom & Asynchronous)
About This Course
Today’s rapidly evolving business landscape presents unprecedented challenges—from shifting market dynamics to changing organisational goals and complex team issues. To navigate these complexities, you need advanced problem-solving frameworks that drive effective solutions.
Delivered in a span of two days, Korn Ferry Academy’s Strategic Problem Solving and Decision Making course helps you move beyond traditional methods to master strategic thinking in complex environments. You’ll learn to identify and scope problems accurately, conduct thorough root cause analyses, and apply structured decision-making frameworks that account for both immediate and long-term implications.
Through practical exercises and real-world scenarios, you’ll gain the skills to apply structured decision-making frameworks and manage leadership paradoxes—balancing competing priorities where success often comes from managing opposing forces.
Additionally, this course will equip you with the tools and confidence to approach challenges systematically, evaluate options, and implement solutions that drive sustainable value. By developing critical analytical skills, you’ll learn to navigate ambiguity and empower stakeholders, ensuring your contributions are both relevant and impactful in today’s dynamic landscape.
This strategic decision-making course is ideal for leaders, managers, and professionals who are looking for comprehensive training that will help enhance their problem-solving abilities.
[To learn more about delivery formats and suitability for your organisation, please contact us.]
What You'll Learn
- Refine Problem Statements: Systematically identify and categorise organisational problems, applying effective scoping techniques to define boundaries and assess impact.
- Analyse Complex Business Challenges: Utilise structured problem-solving processes and frameworks, such as fishbone diagrams and the 5 Whys, to uncover root causes.
- Adopt an Empathy-First Approach: Identify the competing and complementary needs of stakeholders to ensure a holistic understanding of issues.
- Utilise Decision-Making Frameworks: Apply decision-making frameworks like cost-benefit analysis, weighted scorecards, and 2×2 matrices to evaluate alternatives, assess risks, and make informed choices.
- Manage Leadership Paradoxes Effectively: Identify common leadership paradoxes in organisational settings to navigate competing priorities while maintaining strategic focus.
Entry Requirements
- Singapore Citizens or Singapore Permanent Residents