[ACCELERATE] Performance Management in a Multigenerational Workforce (Classroom & Asynchronous)
About This Course
Performance Management in a Multigenerational Workforce is a one-day interactive course by the Korn Ferry Academy, designed for people managers who aim to drive performance in diverse, evolving teams
Participants will explore the unique perspectives, needs, and aspirations of various generations in the workforce. Rather than relying on stereotypes, the course leverages empirical research to foster a nuanced understanding of the unique profiles in today’s workforce.
Building on this foundation of empathy, the course delves into critical performance management challenges, including creating a performance and output driven culture, fairly and effectively evaluating performance, delivering feedback to various employee profiles and bridging generational work preferences.
Through real-world scenarios, case studies, hands-on activities, and targeted discussions, participants will gain actionable insights to cultivate a high-performance culture. The course emphasizes bridging generational divides while supporting hybrid work models and fostering lasting engagement and productivity.
[This programme is part of the ACCELERATE: Advancing Middle Managers leadership journey. Contact us to explore delivery options and programme implementation for your organisation.]
What You'll Learn
- Appreciate Generational Diversity: Understand the differences across generations, what shapes them, and what team members need to optimize their performance.
- Create Performance-Driven Culture: Make key shifts to your performance management practices, based on clarity of standards, empowerment and accountability, using a team charter.
- Build Team Accountability: Hold team members accountable to performance standards and address underperformance head-on using various options available.
- Conduct Performance Evaluation: Evaluate performance fairly across remote, hybrid, and in-office work arrangements, focusing on output and minimising bias to reinforce performance-driven culture and healthy team dynamics.
- Provide Effective Feedback: Improve performance through feedback, taking into account generational needs and preferences.
Entry Requirements
- Singapore Citizens or Singapore Permanent Residents