Mastering Business Communication in an Evolving Workplace (Classroom & Asynchronous)
About This Course
A whopping 360 billion emails were sent each day in 2024. With colleagues and leaders inundated by emails, instant messages, and endless meetings, how can you ensure your messages—whether in person or digital—are understood, remembered, and acted upon?
Mastering Business Communication in an Evolving Workplace is a two-day course from the Korn Ferry Academy that has been designed for executives at all levels. It will equip you with the necessary tools to thrive in today’s dynamic business environment.
The course begins by diving into the Communication Styles matrix to help you tailor your messaging to your audience’s needs—whether they require the big picture or operational details. You then get to explore how to use the 3 V framework of verbal communication to ensure that your message stands out and is acted upon. Throughout the training course, you’ll learn to craft clear, impactful messages and emails that drive action and engagement. You will also enhance your communication skills and presence for virtual meetings.
Through immersive role-plays, presentations, discussions and interactive activities, you will emerge as a confident communicator, ready to excel in your evolving workplace.
What You'll Learn
- Engage Diverse Stakeholders: Tailor your communication style to connect with stakeholders from various backgrounds, roles, and preferences.
- Simplify Complexity: Convert intricate information into clear, concise, and impactful messages that resonate with your audience and drive action.
- Deliver Impactfully: Deliver compelling messages leveraging good vocal delivery using tone, pace and word choice.
- Leverage Complementary Body Language: Enhance your messages using effective body language to project confidence, clarity and make appropriate emphasis.
- Email Strategy: Design emails that are more likely to be opened, read thoroughly, and acted upon effectively.
- Virtual Meeting Mastery: Adjust your communication techniques to lead successful virtual and hybrid meetings.
Entry Requirements
- Singapore Citizens or Singapore Permanent Residents