Mastering the Art of Negotiation (Classroom & Asynchronous)
About This Course
Overview
Negotiation is more than a skill, it is a leadership capability that enables you to influence outcomes, build trust, and create value in every interaction. From securing resources to forging partnerships, the way you negotiate can define your effectiveness as a leader and your ability to deliver results through others.
Mastering the Art of Negotiation is a two-day, in-person course that takes you from transactional bargaining to strategic value creation. You will learn to set clear objectives, analyse stakeholder needs, and uncover opportunities for mutual gain. With a strong emphasis on communication, the course shows you how to balance assertiveness with persuasion, adapt your style to different personalities, and maintain credibility under pressure.
During the course, through real-world negotiation scenarios, role-play exercises, and peer feedback sessions, you will practise managing conflict constructively, navigating difficult personalities, and turning potential impasses into opportunities for partnership.
By the end, you will leave with the tools to approach negotiation as a catalyst for stronger agreements, and be equipped to deliver outcomes that inspire trust, foster collaboration, and further your influence as a leader.
What You'll Learn
- Understand the principles of effective negotiation and the key components that drive successful outcomes.
- Apply different negotiation strategies with clarity on when and how each approach is most effective.
- Communicate with confidence and influence to engage stakeholders and build support.
- Address ethical dilemmas in negotiation with integrity, ensuring trust is maintained.
- Create win-win outcomes that deliver value for all parties and strengthen long-term relationships.
- Resolve conflicts with confidence using mediation and problem-solving techniques that turn differences into cooperation.
Entry Requirements
- Singapore Citizens or Singapore Permanent Residents