Performance Management in a Multigenerational Workforce (Classroom & Asynchronous)
About This Course
Performance Management in a Multigenerational Workforce is a one-day interactive course by the Korn Ferry Academy, designed for people managers who aim to drive performance in diverse, evolving teams
Participants will explore the unique perspectives, needs, and aspirations of various generations in the workforce. Rather than relying on stereotypes, the course leverages empirical research to foster a nuanced understanding of the unique profiles in today’s workforce.
Building on this foundation of empathy, the course delves into critical performance management challenges, including creating a performance and output driven culture, fairly and effectively evaluating performance, delivering feedback to various employee profiles and bridging generational work preferences.
Through real-world scenarios, case studies, hands-on activities, and targeted discussions, participants will gain actionable insights to cultivate a high-performance culture. The course emphasizes bridging generational divides while supporting hybrid work models and fostering lasting engagement and productivity.
What You'll Learn
- Understand generational diversity by exploring what shapes each group, and how to harness these differences for stronger performance.
- Build a culture of performance and accountability by clarifying expectations, establishing shared standards, and using tools such as a team charter to promote ownership.
- Build team accountability by addressing underperformance directly and constructively, applying practical approaches that balance empathy with clear consequences.
- Conduct fair and consistent evaluations across hybrid, remote, and in-person settings, ensuring that feedback focuses on output and impact rather than proximity or bias.
- Deliver feedback that resonates across generations, adapting tone, timing, and delivery so each conversation drives engagement and measurable improvement.
Entry Requirements
- Singapore Citizens or Singapore Permanent Residents