Employee Relationship Management Level 4: Resolve Grievances and Disputes (Synchronous e-learning)
Training Provider: HUMAN CAPITAL (SINGAPORE) PTE. LTD.
Course Reference: TGS-2018502794
S$355
Original: S$710
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About This Course
Conflicts may arise in the workplace from time to time and it is important for the management and employees to address conflicts, resolve disputes and restore peace and productivity in the workplace.
What You'll Learn
1. Analyse labour policies
2. Apply to the organisation’s grievances procedure
3. Learn appropriate communication techniques to establish positive outcomes
2. Apply to the organisation’s grievances procedure
3. Learn appropriate communication techniques to establish positive outcomes
Entry Requirements
Prospective candidates should have a minimum degree in any discipline and at least 1 year of HR or people management experience
OR
Diploma holders with at least 2 years experience of HR or people management experience may also be accepted.
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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