Effective Business Negotiation and Influence Using Psychological tools
About This Course
At the end of the course, learners will be able to:
• LO1. Recognise the context, objectives position, and desired negotiation outcomes for the organization in a commercial negotiation
• LO2. Identify the different roles and their responsibilities in successfully supporting and achieving the negotiation objectives
• LO3. Apply psychological tool(s) and understanding of the other parties’ socio-cultural dispositions to determine their negotiation interests and positions
• LO4. Apply influencing strategies, interpersonal and communication skills, conflict resolution techniques, and relevant precedents in conducting the negotiation in accordance with established negotiation processes to achieve the desired negotiation outcomes
• LO5. Record the outcomes of negotiations for evaluation and documentation purposes
What You'll Learn
Entry Requirements
The learner should possess at least:
- a NITEC qualification
- ability to read, speak, listen and write in English at Workplace Literacy level 5 or higher
- 1 year of working experience in a corporate role.
*Learners who do not have the necessary educational qualifications but have at least 3 years of relevant working experience may be accepted on a case-by-case basis subject to the approval of the Management Representative (MR).