Facilitation Mastery: Unleashing the Power of Participation Through the Focused Conversation Technique
About This Course
In this Advanced programme, the ToP Focused Conversation Method can be used at the conclusion of an event or experience to review the information we have taken in, explore our responses to it, interpret the significance and identify how we will apply it to our situation. It provides a structure for effective communication that is based on our natural thinking process. The facilitator directs the thinking of the group towards making a decision using a sequence of specific questions that takes them through the 4-levels of awareness: observable, relational, interpretative, and decisional.
Use for a guided conversation include:
End of an event; After a presentation or special event
Evaluation of a programme, project, or personnel
Performance and problem solving
Reflection on a day, week, or year
Study of a subject;Personal life (one-on-one situations, family discussions, volunteer activities)
Benefits
Broadened perspectives, individually and organisationally
Promotes reflective thinking
Enhanced communication; Issue resolution; Team camaraderie
Results
Enables creative thinking; Helps prevent and solve problems
Builds on experience; Builds self-confidence; Affirms progress; increases participation
Provides meaningful dialogue; Moves from a holistic perspective to action that results in clear ideas or conclusions
What You'll Learn
The Focused Conversation Method enables you to tap into the collective wisdom of the group using a 4-level process. It
- establishes facts and data by asking questions that appeal to the senses.
- explores the initial reactions to the data by asking questions that resonate emotionally.
- asks for critical thinking about the experience or issue by posing questions that appeal to logic.
- challenges the group to determine their relationship and response to the topic by asking questions that lead to future resolution and actions
Entry Requirements
- HR Professionals and OD Consultants, and who lead process that involve planned change efforts to increase organisation health
- Organisation Leaders, and Managers who want to design and lead process that involve planned interventions to enhance organisational effectiveness
- Learning Facilitators who want to help work teams, project groups, management teams; and who want to become better at diagnosing and facilitating assignments or special purpose meetings. And Adult Educators aspiring to do less of content interventions, more of process facilitation, providing the structure in getting groups to assume responsibility and own their own solutions.