Emotional Intelligence (EQ) for Transformational Leadership 2.0 (Classroom and Asynchronous E-learning)
About This Course
Research has shown that Emotional Intelligence counts for twice as much as IQ and technical skills combined in determining the success of leaders. Effective leaders must have a solid understanding of how their emotions and actions affect the people around them.
The objective of this course is to equip the learner with the emotional intelligence to manage oneself and to coach and mentor others. The ability to express and control our own emotions is important, and so is our ability to understand, interpret, and respond to the emotions of others. Contextualised for transformational coaching, learners learn to build relationship, motivate teams, manage change and conflicts for effective employee engagement.
Coaching is an essential skill for leaders and managers to demonstrate care for their employees and community at large. By caring for their team members, organisation will see a significant improvement in performance and employee well-being. Coaching has become a strategic Human Resource (HR) initiative for employee engagement management and among the top priority skills in the fast-growing Care Economy.
What You'll Learn
There are four key learning outcomes for this module:
1. Be fully present and to recognise one's own emotional state and triggers in different situations (Self-Awareness).
Learners will be able to differentiate between IQ and EQ and the impact of Emotional Intelligence as a leader for effective employee engagement. They will become more self-aware and recognise their own emotions including the emotional triggers in different situations.
2. Be conscious in managing one's emotion and shifting perspectives to employ a style that is open, flexible, and confident (Self-Management).
Learners will learn to manage impulse, maintain presence, and make appropriate choices and decisions. They will evaluate their values, demonstrate ethical and professional integrity, ensuring accountability and responsibility for what has been committed.
3. Recognise the emotional state of others through sensing and effective communication (Social Awareness).
Learners will apply effective client communication methods to evoke awareness with others in emotional situations. They will learn to demonstrate empathy through sensing techniques and effectively engage with people of different personality types and behaviours.
4. Apply Emotional Intelligence for transformational leadership (Social Management).
Learners will differentiate the impact of Transactional vs Transformational coaching. They will learn about building relationship skills, collaboration, conflict management and change management using transformational coaching techniques.
Entry Requirements
The Entry Requirements are as follows:
• At least Polytechnic Diploma or University Degree using English as the medium of learning
• AND at least 8 years of work experience in an organisation
• AND at least 3 years of supervisory experience in an organisation
• Digital literacy is required (e.g., have attended SkillsFuture for Digital Workplace)