Diploma in Hotel & Accommodation Services (Classroom & Asynchronous)
About This Course
This Diploma programme is targeted at learners who intend to seek a career switch, new entrants to the hospitality industry; and industry workers who seek certification (e.g. upon completion of Higher Certificate programme). We observed that there is a sizeable group of hotel workers that yearn to obtain a higher qualification, either for career progression or as an aspiration. Most hotel workers work from the bottom and are not likely to receive higher learning in their early years. On top of that, this programme also aims to satisfy the hospitality industry needs of skilled workforce in the lodging sector.
Course Description
What You'll Learn
2. Room Housekeeping Operations Management
3. Service Challenges
4. Service Innovation Culture
5. Legal Compliance Management
6. Service Planning and Implementation
7. Staff Management
8. Front Office Operations & Management
Entry Requirements
GCE 'O' level with a credit in English & Maths; or
WSQ Higher Certificate in Hotel and Accommodation Services; or
Level 5 for WSQ WPLN
Individuals who are customer service-oriented and possess an outgoing personality.
New entrants to the hotel and accommodations sector.
Current industry professionals seeking to advance their skills.
Individuals seeking career transition opportunities.