Club Floor Operations Management - L2 (Classroom)
Training Provider: ASCOTT INTERNATIONAL MANAGEMENT (2001) PTE LTD
Course Reference: TGS-2025054798
S$117
Original: S$391
Save S$274
About This Course
This course aims to impart knowledge and skills necessary to perform a role in a club floor in the hotel. The hotel club floor is a dedicated floor in a hotel that offers exclusive services, amenities and perks to guests staying in a specific room on that level. You will learn how to manage the daily operations of the club floor, and lounge to meet the needs of the club guests.
What You'll Learn
Unit 1: Prepare for Start-of-Shift and End-of-Shift Activities
Unit 2: Handle Pre-Arrival and Pre-Departure Activities
Unit 3: Process Club Guest Registration and Check-outs
Unit 4: Handle Food & Beverage Activities for Club Lounge
Unit 5: Manage Guest Requests and Issues during Occupancy
Unit 6: Maintain Workplace Safety, Guest Security and Departmental Resources
Unit 2: Handle Pre-Arrival and Pre-Departure Activities
Unit 3: Process Club Guest Registration and Check-outs
Unit 4: Handle Food & Beverage Activities for Club Lounge
Unit 5: Manage Guest Requests and Issues during Occupancy
Unit 6: Maintain Workplace Safety, Guest Security and Departmental Resources
Entry Requirements
GCE N level with a credit in English
Course Details
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Note: To apply for this course, visit the SkillsFuture website or contact the training provider directly.
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