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of 25,811 courses
Customer Service Excellence with EQ and Demanding Customer Situation Management
SIGNATURE IMAGE ACADEMY INTERNATIONAL PTE. LTD.
1) Recognise the importance of customer service excellence, emotional intelligence and service recovery to corporate suc...
Customer Service Innovation Level 5 (Classroom & Asynchronous E-Learning)
THE LEADERSHIP INSTITUTE PTE. LTD.
The objective of this course is to instill Customer Service Innovation in learners.
Design, innovate and translate the ...
Customer Service Innovation Level 5 (Synchronous and Asynchronous E-Learning)
THE LEADERSHIP INSTITUTE PTE. LTD.
The objective of this course is to instill Customer Service Innovation in learners.
Customer Service Management (in MC in People Management in Part-time Diploma in Business Practice (Business Administration))
Temasek Polytechnic
This subject focuses on essential knowledge, skills and techniques required to provide service excellence and management...
Customer Service Quality & Management System
Institute of Technical Education
On completion of this module, trainees should be able to apply the concepts of quality management systems to perform and...
CUSTOMER – CENTRIC EXPERIENCE
LITERACY EMPOWERMENT ACADEMY PTE. LTD.
The attributes gained after training that are beneficial to learners are the following:
a. Build customer confidence in...
Customer-Centric Certified Agile Professional (Classroom & Asynchronous e-learning)
Ngee Ann Polytechnic
The course is designed for mid-level professionals and senior managers in the banking industry. It covers Agile methodol...
Customer-Centric Certified Agile Professional (Synchronous & Asynchronous e-learning)
Ngee Ann Polytechnic
The course is designed for mid-level professionals and senior managers in the banking industry. It covers Agile methodol...
Customer-Centric Insights: Walking in the Shoes of Our Customers
NATIONAL UNIVERSITY OF SINGAPORE
Learners will be able to:
1. Detail the benefits of having well-defined service products from a quality management pers...
Customer-Centric Insights: Walking in the Shoes of Our Customers
NATIONAL UNIVERSITY OF SINGAPORE
Learners will be able to:
1. Detail the benefits of having well-defined service products from a quality management pe...
Customer-Centric Insights: Walking in the Shoes of Our Customers (Synchronous e-learning)
NATIONAL UNIVERSITY OF SINGAPORE
Learners will be able to:
1. Detail the benefits of having well-defined service products from a quality management pers...
Customer-Centric Insights: Walking in the Shoes of Our Customers (Synchronous e-learning)
NATIONAL UNIVERSITY OF SINGAPORE
Learners will be able to:
1. Detail the benefits of having well-defined service products from a quality management pe...
Customer-Centric Mastery: Hyper-Personalisation Techniques for Customer Engagement
SINGAPORE MANAGEMENT UNIVERSITY
In this intensive one-day module, participants will delve into the art of customer-centricity fused with hyper-personali...
Customised Disability Training (Below 65 years old)
WHITEANGEL CAREGIVERS CONSULTANCY (PRIVATE LIMITED)
Caregivers are able to care for the basic needs of the person needing care.
Customised Drone Design for Aerial Delivery
Nanyang Polytechnic
Off-the shelf drones have limitation on the amount of payload it can carry. This course will guide participants on how t...
Customised Eldercare Training by Registered Nurse
WHITEANGEL CAREGIVERS CONSULTANCY (PRIVATE LIMITED)
Caregivers are able to care for the basic needs of the senior.
CVE6003 Design of Tall Buildings
SINGAPORE INSTITUTE OF TECHNOLOGY
This module will explore the structural behaviour of tall building systems, covering the major concerns and techniques u...
CVE6005 Design of Reinforced and Prestressed Concrete Structures
SINGAPORE INSTITUTE OF TECHNOLOGY
This module will also provide students with the latest knowledge and recent development in precast concrete structures.
CVE6007 Shallow and Deep Foundations
SINGAPORE INSTITUTE OF TECHNOLOGY
This module covers the principles of foundation design and construction to minimise the risk of catastrophic failure and...
CVE6008 Numerical Modelling in Geotechnics
SINGAPORE INSTITUTE OF TECHNOLOGY
This module equips students with the fundamentals of the elasto-plastic soil behaviour which forms the basis of constitu...