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of 25,811 courses
Customer Relationship Management
Republic Polytechnic
Topics covered include the value of CRM to both customers and corporate growth in the 21st century; differentiation of c...
Customer Relationship Management
SINGAPORE UNIVERSITY OF SOCIAL SCIENCES
Customers are at the centre of any business. To achieve business excellence, companies need to understand their customer...
Customer Relationship Management Operations
ALL HEARTS PTE. LTD.
This course is designed to equip professionals with the skills to understand and communicate customer needs effectively....
Customer Relationship Management Operations L2
NTUC LEARNINGHUB PTE. LTD.
At the end of the course, participants will be able to learn the following:
LU1 : Importance of Being Customer Centric
...
Customer Service
Institute of Technical Education
On completion of the module, students should be able to identify and respond to customer and stakeholders needs, create ...
Customer Service
Institute of Technical Education
On completion of the module, students should be able to display professional image and etiquette, cultivate customer rap...
Customer Service & Quality
Ngee Ann Polytechnic
- To equip participants with excellent customer service skils to compete in today's customer oriented environment.
- To...
Customer Service Analysis (Classroom and Asynchronous)
WIZLEARN TECHNOLOGIES PTE. LTD.
The learner will be able to achieve the following upon completing the course:
• Analyse service quality and customer ...
Customer Service and Communication
Institute of Technical Education
On completion of the module, students should be able to apply communication skills in speaking, listening, interpreting ...
Customer Service Excellence
SINGAPORE UNIVERSITY OF SOCIAL SCIENCES
Retaining existing customers and acquiring new customers are vital for all businesses. Good customer service retains exi...
Customer Service Excellence (Level 1)
SINGAPORE INSTITUTE OF HOSPITALITY
The newly gained knowledge and skills of customer service will equip learners to confidently create a positive customer ...
Customer Service Excellence (Level 1)
ASSURE SAFETY PTE. LTD.
At the end of the training, the learners will be able to follow guidelines to provide positive customer service to a div...
Customer Service Excellence (Level 1) (AOP)
ASSURE SAFETY PTE. LTD.
At the end of the training, the learners will be able to follow guidelines to provide positive customer service to a div...
Customer Service Excellence (Level 3)
ADEPT ACADEMY PTE. LTD.
LU1: Organisation Product or Service Offerings
- To enhance knowledge of organization's product or service offerings an...
Customer Service Excellence for Food & Beverages Operations
SSA CULINARY INSTITUTE PTE. LTD.
This course will empower learners to become service professionals in the Food & Beverages operations, who can consistent...
Customer Service Excellence for Food Services (Level 1)
CARRIE ACADEMY INTERNATIONAL PTE. LTD.
Course Objectives
LO1: Identify the types of customers and service environment triggers that may result in potential se...
Customer Service Excellence in Food and Beverage Operations
GOLDEN COMPASS SCHOOL PTE. LTD.
F&B businesses are an integral part of Singapore’s vibrant economy. To operate an F&B business, equip oneself with the...
Customer Service Excellence L1
BELLS Institute of Higher Learning Pte. Ltd.
Service staff will be able to:
- recognize different types of customers and their needs/expectations.
- understand...
Customer Service Excellence with Communications Level 2 (Synchronous and Asynchronous eLearning)
BETTR BARISTA PTE. LTD.
This course serves to address service challenges and enables service providers to use corrective tools and techniques to...
Customer Service Excellence with Customer Orientation Level 1 (Synchronous and Asynchronous eLearning)
BETTR BARISTA PTE. LTD.
Learning outcomes:
1) Acquire the knowledge and skills to become a service professional.
2) Communicate effectively wi...